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Shipping Information
Shipping charges are based on your order value and your geographic location, as follows (all amounts in US dollars).

Location

CONTINENTAL United States

Order Value

Less than $100.00
Above $100.00

Shipping Charge

$12.00
FREE
ALASKA, HAWAII, PEURTO RICO
The shipping fee to your destination will be calculated by us and forwarded to your e-mail address for confirmation. The payment information you are about to enter will not be used until you have confirmed the total cost, including the shipping fee.

Canada - Ontario/Quebec

Less than $100.00
Above $100.00

$10.00
FREE
Canada - Other Provinces

Less than $100.00
Above $100.00

$15.00
FREE
Other Countries
The shipping fee to your destination will be calculated by us and forwarded to your e-mail address for confirmation. The payment information you are about to enter will not be used until you have confirmed the total cost, including the shipping fee.

All orders are shipped via Canada Post or U.S. Mail

Payment Information
Credit Card

Secure MasterCard and VISA credit cards are accepted. If you select this payment method, you will be asked to provide your card number, expiry date, and the name on the card. You will be able to provide this information online, or by fax, telephone, E-mail, courier or postal mail. Our contact information will be provided to you if you select this option.
You can also pay using American Express if you select the PayPal option (available to customers in the Continental USA and Canada only).

Wire Transfer

If you select this payment method, you would contact your bank and ask to have the appropriate dollar amount transferred from your bank account to our bank account. The required banking information will be provided to you if you select this option.

Money Order



Pay Pal

If you select this payment method, you will be asked to send (by postal mail or courier) your choice of a money order. Our mailing address will be provided to you if you select this option.

Continental USA and Canadian customers can use PayPal Secure transactions for Visa, MasterCard, and American Express. If you are already an existing PayPal customer, you can also select direct debit payment.

Sorry, no CODs are possible

Information About Taxes
Taxes at source, if applicable, will be automatically added to your order total and indicated separately for your information. Any import duties or taxes will be the purchaser's responsibility for orders shipped outside North America.

Information About U.S. Customs
For United States Customers - U.S. Customs requires the purchaser's Social Security Number to facilitate cross-border shipping from Canada. This information is provided to U.S. Customs securely, and the information is transmitted securely over the internet with your payment information. Grizzly Fitness does not maintain record of secure customer information, nor is the information made available to any other parties.

Returns Policy
We will accept returns of unused merchandise returned in its original packaging, for up to 30 days from the date of shipping. The refund you will receive will be for the original amount paid for the merchandise you are returning, less the shipping fee charged by Grizzly Fitness. We will refund your credit card if you originally paid by credit card, or we will send you a check/cheque refund if another payment method was used.

A properly filled out Merchandise Return Form (which is included with each order) must accompany the returned merchandise - your package should be sent shipping/postage prepaid to the location indicated on the form. If you do not have a Merchandise Return Form, please contact us to request a new one.

 
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